if you ordered the melanated classic tarot deck before 11/11/2020
please read the message below:
You are reading this message because you placed an order for Melanated Classic Tarot Deck/s and or Playing Cards before November 11, 2020.
At the time of your order, my website indicated your wait time would be a minimum of 8 weeks. For the playing cards, the website said you'd have your order within 4 weeks. Some of you have been waiting nearly 8 weeks; for many of you that timeline has come and gone, and you still don't have your deck/s. I have been informed that your actual delivery time will be closer to 12 weeks for individual orders & 16 weeks for wholesale orders. This delay is due to circumstances beyond my control, however I accept full responsibility & I'm writing to provide accountability for your purchase.
First, I want to make you aware of two changes you'll notice on my website beginning Wednesday, November 11th:
1) The Academy access will be permanently included with the deck, for an increased price of $48 + $7 shipping. 2) I'll be using a printer/distributor better equipped to handle the quantity of orders being processed; as a result, for orders placed on November 11th onward, shipping will be guaranteed within 21 days of purchase.
As an apology for your inconvenience, I am offering you the discounts below through May 11th 2021:
1) Melanated Classic Tarot Deck + Academy access for $30; (limit: none/ 21 day delivery)
2) Melanated Classic Playing Cards for $20; (limit: none / 21 day delivery)
3) Unlimited wholesale orders $20/ per deck (minimum 30 decks; limit: none / 21 day delivery)
If/when you would like to take advantage of your discount, please send an email to firstname.lastname@example.org requesting your link to order.
The orders you originally placed are still being processed in the sequence they were received. When the shipment with your order arrives, I will send you an email with your specific ETA & tracking number.
If you'd like to cancel your order altogether & request a refund, I understand. You can do so here:
(Please note, the discounts above will not be offered if you cancel your original order)
Please allow up to 60 days for your refund, as there may be a large amount of cancellations being processed during this time.
Once again I am deeply sorry for this situation. Whether you choose to continue to be patient or cancel your order altogether, please accept my sincerest apology for the wait, the missed timelines, & for the feeling that your investment in my product was unwise. I am still learning & growing, & yet I have learned that every problem comes with a solution. I am determined to fix this & move powerfully into the New Year, providing you with the quality products & customer service you deserve.